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Komatsu has developed into a international giant over the previous few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. Using progressive designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Using their superior production features and modern design approaches, Komatsu has become renowned to fabricate the kind of durable and reliable forklift that clients across the globe have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the growing demand for its products in the North American marketplace. To better expenditures and efficiencies, a state-of-the-art facility was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the principal suppliers and manufacturers of durable and innovative lift trucks at the moment, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ needs globally. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American consumers.
After many years of establishing and maintaining quality consumer service relationships with clients, Komatsu Forklift understands that satisfying the requirements of the customer is paramount. Komatsu begins all original initiatives and product developments with the customer's input. By welcoming participation and criticism, they are able to establish client wishes and expectations then cultivate revolutionary designs and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is premeditated from the start and sustained through the production, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized professionals in crafting lift trucks, construction equipment and heavy duty equipment. Their design skill and competence assures that every new piece of equipment will last in the toughest environments and be able to survive the roughest applications. Adherence to strict engineering principles allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all contribute to superior forklift products. Komatsu Engineering Standards transform the contemporary and progressive technology used in advanced mining and construction equipment into world class equipment.
The contemporary facility in Covington, Georgia has all the essential requirements for full scale production. This plant is able to take raw steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control through the length of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an excellent network of company sellers and independent dealers who are working hard to outshine expectations. Specialized in all elements from sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Vendor locations across the country have a Komatsu OEM parts on-hand to offer the essential service needed to keep customers’ operations running fluently. Computerized, real-time access with next day delivery from their highly automated distribution center is another option. The web-based K-Link system assists dealers with online parts management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they know how to serve National Accounts. Many world-class organizations rely on Komatsu forklifts in their day-to-day operations. Countrywide account consumers benefit from an original partnership with Komatsu that allows them to modify cost-efficient services in order to enhance the customer’s efficiency and profits. Komatsu nationwide account consumers have access to on-line components and service support system and a inclusive fleet administration program, providing the ability for Komatsu to be their total solution for any lift truck concerns.
The reliable and well-organized personnel at Komatsu Forklift U.S.A., Inc., are focused on providing their clients an exceptional experience no matter if it is through sales, instruction, maintenance, or aftermarket support. They want to make sure the level of customer service provided will help their clients meet or exceed their goals and build a flourishing business/client relationship in the process. Komatsu strives to identify with each of their customers’ distinctive methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
